Seller Web Portal

HOW TO REGISTER ON COLS 365 WEB PORTAL:

Step 1: Go to Chrome /Safari/Opera/Firefox web browser then type https://cols365.com

Step 2: Click Log In Icon.

Step 3: Click New User? Create New Account as Seller.

Step 4: Fill-up all details needed and make sure you select sign up as a Seller.

Step 5: Click save button and a pop up message will appear "Account added Succesfully"

HOW TO LOG-IN ON COLS 365 WEB PORTAL:

Step 1: Click Log In Icon.

Step 2: Type your Email ID and Password.

Step 3: Click log in button.

Once you log in as Seller, you can view this HOME page. [Distributor Shop Now button and POS Sell Button]. At the top can see the icon for SHOP, MY ACCOUNT and SELL.

HOW TO VIEW THE PRODUCTS AND PLACED AN ORDER:

Step 1: Click the distributor shop button.

Step 2: Select the distributor/seller shop to view all the available products on their shop.

Step 3: Select the item you want to order and Type the quantity if you will order more than 1 pc.

Step 4: Just click add to cart button.

Note: if you want to go back on SHOP LIST page just click BACK TO SHOPS.

HOW TO PAY YOUR ORDER USING IPAY88:

Step 1: Go to MY CART.

Step 2: Review your order. Check if need to add the item quantity just type the number on the box.

Note: In case you want to cancel your order, just click X button.

Step 3: Click Proceed for payment button.

Step 4: Click Proceed with payment button

Step 5: Select payment method do you prefer [Credit/Debit Card, Online Banking, e-Wallet]

Note: Internet Online Banking thru FPX must select the bank first.

Step 6: Click Proceed Button to do payment

HOW TO VIEW THE SELLER PRODUCT BY CATEGORY:

Seller can view all product of distributor and other seller shops by CATEGORY so that easy for you to buy an items.

Step 1: Click distributor shop now button.

Step 2: Click Category icon.

Step 3: Select a category want to visit.

Step 4: Select a sub-category you want to visit.

Step 5: Then If you select watches category all the products on this sub-category will show. Now you can start placed an order.

Step 6: BACK TO SHOPS button is to go back on the shop list under that specific category. Shop list of a respective category will appear.

NOTE: In case you want to go back on HOME PAGE page just click the MY ACCOUNT button and then click the SHOP NOW button then click the BACK TO SHOPS button.

HOW TO VIEW DASHBOARD PAGE:

Click MY ACCOUNT on HOME PAGE.

MY ACCOUNT shows Dashboard Page [Account Details, Place and Received Order Details]. On this page, you can view the summary details of placed and received orders. On the top of the dashboard can access the shop now, my account, maintenance, sales and configuration of your own online shop.

To view the summary details of placed or received orders, just click the green button on right side of respective placed or received orders details you want to view.

FUNCTION OF SHOP NOW:

SHOP NOW shows all the distributor and other seller products.

FUNCTION OF MAINTENANCE:

MAINTENANCE shows Category Maintenance and Item Maintenance.

HOW TO ADD ITEM CATEGORY:

Step 1: Click category maintenance.

Step 2: Click ADD button.

Step 3: Select main category on drop down.

Step 4: Fill up the form and click SAVE button.

Note: Once product category is newly add, you can modify [edit or delete] within the day you created it. For editing/deleting old category must contact COLS365 customer service to change it.

HOW TO EDIT ITEM CATEGORY:

Step 1: Click the pen icon.

Step 2: Edit the category information that you want to change. Then Click update button.

On CATEGORY MAINTENANCE, you can delete your product category information by clicking the dust bin icon Note: Deleted category name, means it will be inactive only so that in the future if you need it again you can enable it back. To see an inactive category name must select only on status.

Note: Once you add new product category, you can modify only within the day you created it. For editing/deleting old category must contact COLS365 customer service to change it.

HOW TO MANAGE YOUR PRODUCT:

On ITEM MAINTENANCE, you can add your product information one by one.

Step 1: Click the ADD button

Step 2: Fill up this form and once done, must click first the update button and pop-up message appear “Item Updated successfully”.

Step 3: Click choose file button to choose the item photo. Select the photo and click open button.

Step 4: Click upload button and pop-up message appear “your image uploaded successfully”.

Note: In case you want to change photo just click delete button. Then a pop-up message appear “your image deleted successfully”.

HOW TO EDIT YOUR PRODUCT INFORMATION:

Step 1: Click the pen icon.

Step 2: Change the details and click update button.

HOW TO ADD/REMOVE/TRANSFER STOCKS:

Step 1: On the edit item maintenance page, click the +/- button.

Step 2: Select seller if need to transfer to another seller. Then Select what item need to transfer the quantity. If adding or removing stocks to your own stocks no need to select it.

Step 3: Put the stock quantity you want to add or remove on Stock-In, then select add/remove on Type Bar.

Step 5: Put date when you add/remove/transfer the stocks and put remarks why you add/remove/transfer the stocks.

Step 6: Click Add Stocks Button then below of the screen it will show the details of stocks you added/removed/transferred.

On ITEM MAINTENANCE, you can delete your product information. Note: Deleted item name, means it will be inactive only so that in the future if you need it again you can enable it back. To see an inactive item name must select only on status.

HOW TO ADD SELLER/CUSTOMER PRICE:

Step 1: On the edit item maintenance page, click the add customer price button.

Step 2: Select type on dropdown if seller/customers.

Step 3: Select the names of Seller/Customers on the dropdown.

Step 4: Type the allocated price for Seller/Customers. Then click add price button and it will be added on the list below.

Note: In case have changes on price just click the dash bin button on the right side and you can add price again.

On ITEM MAINTENANCE, you can add your all product information by using the import button.

Step 1: Must download the Template [.xls file].

Step 2: Open the file and fill up the necessary information of your product. Once done save it.

Step 3: Click choose file button.

Step 4: Select the file that you save. Click open button.

Step 5: Click Upload.

On ITEM MAINTENANCE, you can download your item list by clicking the export button. Open the excel file and you can view all the item on the list.

FUNCTION OF SALES:

SALES can view the Drop Off Information, Placed Orders and Received Orders.

DROP OFF INFORMATION can view all the locations and details of couriers on which you can drop off your product that for delivery to customer.

PLACED ORDERS can view all your purchased items and you can review also what item you purchased.

If you need to print just click thermal printer button.

If you need the place order report just click the export button.

SAMPLE PLACE ORDER REPORT

And if you want to cancel after payment just click cancel button. The status will be change to cancel-refund initiated.

Adding remarks on your purchased item:

Step 1: Just click add remarks button.

Step 2: Type your remarks and click save button. Pop-up message will appear "Remarks added successfully"

Note: Once you add remarks on the item it will send email notification on the seller/distributor shops.

RECEIVED ORDERS can view all your customer's orders and you can monitor also the below items:

1. All paid/unpaid items

2. All dispatched items

3. All pending for dispatch.

4. Seller can review the order received

5. Can view the bill and invoice.

6. Can print the bill and invoice.

7. Can monitor if have a customer ask for a refund.

8. Can export the received order reports

Click export button if you need received order report.

Sample Received Order Report

Click the Remarks button to view all remarks on this item.

Click the thermal printer button to view or print the bill.

Click Invoice Report button to view or print the invoice.

Note: Once you click sell button on order review page, it will go to POS home page.

On the DISPATCH page, Seller can select preferred delivery option and delivery service.

The seller must provide on tracking ID [incase seller don't have tracking ID, COLS365 will provide it]. Details of seller and shipment address must correct before click the DISPATCH button.

Once the RECEIVED ORDER is DISPATCHED seller can view and download the label to print. Then Seller can attach it on the parcel that for delivery. Note: This DHL label appear only once you choose DHL for your parcel delivery

HOW TO DO REFUND TO CUSTOMER:

Once the customer pays thru IPAY88 and cancel the order after payment, the refund completed button will be appear. And to refund it completely click it and type the Transaction ID [Order Ref No.] and click save. Status will be change to Cancel-Refund Successful.