Customer Web Portal
HOW TO REGISTER ON COLS 365 WEB PORTAL AS CUSTOMER :
Step 1: Step 1: Go to Chrome /Safari/Opera/Firefox web browser then type https://cols365.com
Step 2: Click Log-In Button.
Step 3: Click New User? Create New Account as shop/customer/retailer.
Step 4: Fill-up all details needed and make sure you select sign up as a shop/customer/retailer.
HOW TO LOG-IN ON COLS 365:
Step 1: Enter your email add and password.
Step 2: Click log-in button.
Once you log-in using your email account, It will show all the ITEM CATEGORIES at the top and HOT DEALS ITEMS below.
Note: Once you log-in as a guest, you can view this page but if you want to buy need to register first.
HOW TO PLACED ORDER:
Step 1: Select a category.
Step 2: Select the item you want to order and Type the quantity if you will order more than 1 pc.
Step 3: Just click add to cart button.
Note: if you want to go on SHOP LIST page just click BACK TO SHOPS.
HOW TO PAY YOUR ORDER USING IPAY88:
Step 1: Go to MY CART.
Step 2: Review your order. Check if need to add the item quantity just type the number on the box.
Note: In case you want to cancel your order, just click the X button.
Step 3: Click Proceed for payment button.
Step 4: Click Proceed with payment button.
Step 5: Select payment method do you prefer [Credit/Debit Card, Online Banking, e-Wallet].
Note: Internet Online Banking thru FPX must select the bank first.
Step 6: Click Proceed Button to do payment.
Note: Log-in as GUEST, CUSTOMER can review also the item ordered but cannot proceed to payment [need to sign up first].
FUNCTION OF CATEGORY BUTTON:
Step 1: Click the CATEGORY BUTTON.
Step 2: Select the main CATEGORY you want to view.
Step 3: Select a sub-category you want to visit. Then all the products on this sub-category will show.
Step 4: Now you can start placed an order.
Step 5: BACK TO SHOPS button is to go back on the shop list under that specific category. Shop list of a respective category will appear.
HOW TO VIEW THE DASHBOARD PAGE:
Just click the MY ACCOUNT icon.
MY ACCOUNT shows the DASHBOARD PAGE [Account Details, Placed Order Details]. On the top of dashboard can access the shop now, my account, sales and configuration. On this page, you can view the summary details of placed orders.
To view the summary details of placed orders, just click the green button on right side of respective placed orders details you want to view.
FUNCTION OF SHOP NOW:
SHOP NOW shows all the products
FUNCTION OF SALES:
SALES shows Placed Order.
PLACED ORDERS can view all your purchased items and you can review also what item you purchased.
Adding remarks on your purchased item:
Step 1: Just click add remarks button.
Step 2: Type your remarks and click save button. Pop-up message will appear "Remarks added successfully"
Note: Once you add remarks on the item it will send email notification on the seller/distributor shops.
How to review your order details:
Step 1: Click the order ref. no. to view order details.
Step 2: If you want to check all remarks click the remarks button.
Step 3: If you need to print just click thermal printer button.
And if you want to cancel after payment just click cancel button. The status will be change to cancel-refund initiated.
If you need a place order summary excel report, click export button.
Sample Place Order Report
FUNCTION OF CONFIGURATION:
CONFIGURATION can view PROFILE MAINTENANCE.
PROFILE MAINTENACE can update your account and here customer can upgrade as a SELLER/DISTRIBUTOR/MANUFACTURER just change the SIGN UP AS SELLER/DISTRIBUTOR/MANUFACTURER. After change the details just click update button.
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