Allclaims Road Ranger Mobile App

HOW TO INSTALL THE ALLCLAIMS ROAD RANGER APPS:

Step 1: Go to play store and Search the Allclaims-TH.

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Step 2: Install the All claims-TH

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LOG-IN ON ALLCLAIMS ROAD RANGER MOBILE APPS:

Step 1: Type your username and password 

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Note: If you want to remember your username and password you can click the box beside RememberMe. If you forgot the password you can click Forgot Password Button. You can select also the languange if you want THAI or ENGLISH.

 

 

 

 

 

 

 

Step 2: Click the log-in button. 

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PARTS OF HOME PAGE:

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HOW TO ACCEPT NEW JOB:

Step 1: On home page, you can see all the Survey Summary Details [Job From Call Center and Arrived] and Claim Summary Details [Accident Repair Claim and Claim Submitted to insurer]. 

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Step 2: All new job can see on Job From Call Center. 

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Step 3: Click the total number on Job From Call Center to view all the new jobs.

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Step 4: Find the new job you need to do and click it to view the map location of the customer.

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Step 5: Once you arrived on the place, Click Arrived Button to confirmed that you will do the towing. Then pop-up confirmation message appear and click yes.

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Step 6: Once you finished the job, Go to Arrived and Click the total number on Arrived to view the JOB ID.

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Step 7: Select the Job ID you done and click finish button.

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Step 8: Then pop-up confirmation message appear and click yes if you completed your survey.

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HOW TO MAKE ACCIDENT REPAIR CLAIM:

Step 1: On the home page, click the total number of Accident Repair Claim to view the list of claims.

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Step 2: Find the Claim ID that you need to do and click it. Then Accident Repair Claim details will show.

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Step 3: Verify all the details and fill up the necessary details. Make sure select the claim type properly.

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Step 4: Once done fill up click save and next button below.

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Step 5: Add third party if needed. Just click Add Third Party button.

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Step 6: Select damage type and loss type. Then type the estimated damage amount.

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Step 7: Once done just click Save Third Party Data button. Then a pop-up message will appear and click yes

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Step 8: Any details you need to edit just click pen icon on the right. And after edit just click update third party data button below and a pop-up message will appear then click yes to proceed.

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Step 9: In case you need to delete the Third Party just click the "-" button. A pop-up message will appear then click yes to proceed.

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Step 10: For uploading incedent or damage photos just click the camera button on the right side if added more third party or click Upload Photos button below the screen if one third party only specified. Uploading photos got 2 options, gallery button [if photos already save on the phone] and camera button [if photos not yet taken]. Once you done uploading photos pop-up message will appear.

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Step 11: Click Submit button to submit the claim. Then a pop-up message will appear and click yes to proceed.

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HOW TO CREATE NEW CLAIM ON MOBILE APP:

Step 1: Click the NEW button below.

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Step 2: Fill up all the details and click CREATE button below.

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HOW TO VIEW ALL CREATED CLAIMS:

Click the folder below and it will show the list of claims.

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NEED ASSISTANCE:

Click the question mark button below and put your issue on the box and then click submit button.

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